Contact Us
We are available Monday to Friday, 9 AM to 8 PM ET, excluding public holidays.
Customer Service
Our Help Center is a good place to learn more about Carrington Mortgage Services servicing. If you have more questions, our expert Customer Service team is ready to help.
Chat
Phone
Lending
Whether you know what you want or you want to learn about your options, Carrington Mortgage Services is here to help. Get connected with a Loan Officer to discuss your next steps.
Phone
Apply
877-204-4968 (Monday to Friday, 10 AM to 8 PM ET)
Financial Hardship Assistance
If you are facing a hardship that makes it difficult to make your mortgage payments, we are here to discuss options that may be available to you.
Phone
Addresses
Carrington Mortgage Services' addresses are listed below. If you need to send something to us by mail, please choose from the options below. For payments, make sure to use the specified addresses to avoid delays and possible additional fees.
Carrington Mortgage Services, Inc.
PO Box 660043
Dallas, TX 75266-0043
Deluxe
Attn: Carrington Mortgage Services, Inc. – 0043
3000 Kellway Dr. Ste 120
Carrollton, Texas 75006
* Must pay by certified or cashier’s check
Carrington Mortgage Services, Inc.
14647 S 50th St, Suite A-150
Phoenix, AZ 85044
Carrington Mortgage Services, Inc.
9450 SW Gemini Dr PMB 28754
Beaverton, OR 97008
ATTN: Loss Draft Department
Carrington Mortgage Services, Inc.
P.O. Box 29416
Phoenix, AZ 85038
ATTN: Claims Department
Carrington Mortgage Services, Inc.
P.O. Box 1623
Winston Salem, NC 27102
Attn: Mortgage Assistance Department
14647 S 50th St Suite A-150
Phoenix, AZ 85044
Carrington Mortgage Services, Inc. and its successors and/or assigns
PO Box 29415
Phoenix, AZ 85038
Carrington Mortgage Services, Inc.
PO Box 29415
Phoenix, AZ 85038
Carrington Mortgage Services, Inc.
6300 Riverside Plaza Ln NW Ste 118 PMB 464190
Albuquerque, NM 87120
Wire Information for Title Companies
Bank
Goldman Sachs
Account Number Ending In
3121
Routing Number
026015079
Memo
Loan Number, Name
Bank Address
200 West Street, New York, NY 10282
FHA Case Number Transfers and Appraisal Transfers
Mortgage lenders who need to request the transfer of an FHA case number or an appraisal must contact Carrington Mortgage Services directly by email.
fhacasenumbertransfers@carringtonvm.com and appraisaltransfers@carringtonvm.com, respectively.
